AbtracOnLine subscriptions are based on the number of current employees or users. These users are defined as being not only current logins, but the number of current employees being managed through Abtrac, more details are here in our Terms.
You can add or amend users from the administration screen. If your current employees exceed your licensed users in Abtrac you’ll either receive a licensing notification, or hear from the support team directly to adjust your subscription. If you don’t need extra users then you might just need to make some changes to your current employees.