Glossary: Client Details

This page briefly explains all the fields available on the Client Details Page.

For more complicated fields, there will be links provided to supporting articles.

Name: This is the Client name, Contact name, or Sub-Consultant name you want to manage through Abtrac.

Abbreviation: A short form of text for the Client Name used in the timesheet screen for faster entry for the user. The abbreviation is also used in some reports where space is at a premium.

System Code: The System Code is an alphanumeric field that is mandatory.

The default number is set from the Administration >> Settings >> Invoice and other office settings section in Abtrac.

In this screen, you can set an initial client number for one office under the option you have marked as the “Default Invoice Setting” or set specific numbers for each “invoice and other office setting”. The place to set the default is controlled under the “Next Client Number”.

If you prefer an alphanumeric code, you will need to make them up and manage them yourself each time you enter a client.

The system code is there because many Abtrac businesses link their Abtrac data and invoices with their accounting system. The system code is one way of providing a unique link, so the two systems always match up. It also enables Abtrac to manage the differences between two clients who have the same name.

If you aren’t sure what to enter as a system code, leave it alone, and Abtrac will automatically give it a number. Later on, you can change this data if needed.

Creation Date: The date the client was created, defaulting to the date the entry was added.

Current: This represents if the client is someone you are currently working with. It is recommended to mark all clients you no longer work with as non-current to minimise the amount of data Abtrac and your staff need to go through when searching, entering time, and generating reports.

Billable: States whether this is a billable client or a non-billable contact.

You are recommended to set yourself us as a non-billable contact so you can record time against yourself.

This client is used for admin time, sick leave, annual leave, training, etc. These are all set up as individual jobs/projects for yourself.

Synchronised: Indicates if the client has been synchronised with your accounting package during an invoice upload process or by clicking the synchronise button.

Learn more about your accounting packages here

Is a sub-consultant: You can use sub-consultants in Abtrac if you outsource work to third parties and need to manage them over the duration of one or more projects.

Read more about sub-consultants here.

Work This Sub-Consultant Does: Work This Subconsultant records the sub-consultants type of work. Bu classifying this here, you can subsequently query all sub-consultants who do the same type of work.

Client Owner: Is an employee that takes responsibility for this client. Client Owner is a displayed name that you can set to something that means something to you. An example of a reason to change this is to change it to ‘Principal’ or ‘Director.’

The screen to set who can be a client owner is found in Administration >> Employees Owners.

The area to set the displayed client owner name is under Administration >> Settings >> System Settings. Make sure you are in the Clients and Jobs/Projects tab on the left, then down the page in the section For Display on Forms and Reports.

Client Owner 2: This is the same as Client Owner 1 but a second option.

Client Type: Client type allows you to create a list of client types so they can be allocated to each client. This will allow you to see what clientele you are attracting to your business.

To maintain your list of client types, go to Administration >> Maintenance >> Client Rating.

Client Rating: Client Rating will allow you to set up a rating scale for your clients.

To maintain your client ratings, go to Administration >> Maintenance >> Client Type

Office: Shows what office this client belongs to. This can be left blank, so you can leave this unless you manage multiple offices and want to know differences during reporting or restrict employees by their office.

Is Master Client: If you tick a client as a master client, this tells Abtrac that this client can become a parent company for other clients. You then use the selection box to associate other clients with them by selecting their names from the drop-down list.

Is Master Client: Indicates if this client is a master client with ‘child client’ associated with it.

Master Client: This shows the client associated with this master client.

Comments: Whatever comments you want to associate with a client. E.g. “formerly called XZY Limited but changed their name in 20XX”, or “These guys are really bad payers, so contact Jo if you have any queries from them or requests for more work”.

Search and Track Projects with Google Maps

The Google Maps integration is new feature to link and track your jobs spatially.

It lets you pinpoint the longitude & latitude of a project, you can save these locations to your Abtrac datafile and then search for other pinned jobs within a radius of the selected project.

The Google Maps interface is an add-on module to your subscription, subject to a monthly fee. Basic Google Maps is free for all Abtrac users. More details on how to use both these features and subscribe to interactive maps are included below.

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Managing Project Numbers

Project Numbers in Abtrac can be as complex or as simple as your company requires.

Project Numbers are managed in two locations from the Administration Settings screens.

From Administration >> Settings >> Invoice Settings you can determine the next Project Number.

You’ll need to scroll down past the Invoice Setttings and Templates in order to maximise the ‘Client, Project, Proposal, Purchase Order Numbering’ Tab.

Project Numbers can also have a prefix, suffix, and separator.

These options and the name you use for a Project (Job, etc) are managed from Administration >> Settings >> System Settings.

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Managing Invoice Line Groups

In Abtrac, you can easily manage the positioning and grouping of various invoice lines.

Go to Administration >> Settings >> Invoice Line Control Settings to edit your Invoice Line Control Settings. Here you can edit the invoice line types, enable grand total for progress claim invoice, enter a grant total footer narration, edit different control labels, etc.

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Two Factor Authentication

Two Factor Authentication or Multi-factor authentication

When using Abtrac two factor authentication, a code will be sent to the user’s email address which is required to be entered before gaining access to Abtrac. This will confirm the device they are working on is a trusted device.

Each user can opt to remember this device for 30 days or they can get a new code every time they login in.

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Managing Access to Abtrac by Employee Office

It is possible to limit access for Abtrac users by office, enabling them to only view and edit offices to which they have been assigned.

This is useful to help employees find information related to their particular office, or even if you have multiple companies within the one Abtrac data file, it helps keep your companies separated.

We recommend that if you are interested in using this feature, you satisfy yourself that all relevant data in Abtrac has an office assigned.

If you have been using multiple offices for some time this shouldn’t be an issue, but if you are new to multiple offices or otherwise wary of data inaccuracies, then the Abtrac support team are available for consulting to ensure accuracy and a smooth transition.

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Creating and Managing Tasks aka Stages/Phases

A Job/Project Task is the bit of the job you are working on – and can budget against. (Sometimes they are called Stages or Phases)

Tasks are the most efficient and effective way to measure and manage your jobs.

Generally, your job tasks will match those items detailed on your original fee proposal letter.

If you’re not sure whether you should be using tasks or activities, then this article is a good place to start.

There are quite a few key details to get your tasks set up and working the way you need them.
If you are new to tasks and budgeting in Abtrac, then it’s a good idea to read through this article from start to finish, but we have also summarised the key components below for quick reference:

About Tasks, Sub Tasks

Where to enter job/project budgets, as fee estimates, percentages or building the scope with detailed estimates by employee

Template Tasks

How to set up templates and clone frequently used tasks when creating new jobs/projects

Configuring the layout of the Tasks screen

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Making Tasks Mandatory in Timesheets

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Renaming Tasks to Stages – Phases – or something else

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Task Threshold Warnings

Scope Creep Notifications. How to enable a warning on timesheets when task budgets are exceeded

Entering Progress Assessments

For job/project management and billing estimates

Managing Variations

And reporting on variations by using the Actual vs Budget by Job/Project, Task and Additional Values report

Click on the links above, or read on for details

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How to Archive data (make items non-current)

How does making items non-current help you

Simple, fewer pieces of information to load means you will have a faster system.

Screens such as the searches, timesheet entries, invoices, and some reports all load with the current data that is available in the system, so it’s pretty straightforward to think that making items non-current will give you a quicker response for all these pages.

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