Many Abtrac reports display chargeable hours, non-chargeable hours and one or more productivity percentages. Although these percentages may appear similar, each is calculated differently and answers a different business question. This article explains how each value is calculated and when each productivity measure is most useful.

Changing where timesheet entries are charged can affect how Abtrac calculates and reports employee productivity, chargeable time and staff KPIs. This article explains what happens when time originally entered against a billable project is moved to an Admin job or project. We also explain the alternative - leaving the time on the project and writing it off. And look at how these different scenarios affect productivity and profitability reporting.